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спросил 2012-09-21 18:05:52 +0400

romaro Gravatar romaro

Как отключить проигрыш queue-thankyou.gsm в очереди?

Повторяет его каждый 20 секунд примерно, а где задается - не понятно. Думал, что настраивается в файл queues.conf так:

periodic-announce = thank-you-message
periodic-announce-frequency = 60

Сохраняю, даю команду dialplan reload - без изменений. В логах:

    -- Executing [s@ivr2_work:5] Queue("SIP/101-00000725", "manager1,t,,,60,,") in new stack
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000726 is ringing
    -- Nobody picked up in 5000 ms
    -- Stopped music on hold on SIP/101-00000725
    -- Hold time for meneger1 is 0 minute(s) 0 seconds
    -- Told SIP/101-00000725 in meneger1 their queue position (which was 1)
    -- <SIP/101-00000725> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000727 is ringing
    -- Nobody picked up in 5000 ms
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000728 is ringing
    -- Nobody picked up in 5000 ms
    -- Stopped music on hold on SIP/101-00000725
    -- Hold time for meneger1 is 0 minute(s) 0 seconds
    -- Told SIP/101-00000725 in meneger1 their queue position (which was 1)
    -- <SIP/101-00000725> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000729 is ringing
    -- Stopped music on hold on SIP/101-00000725
  == Spawn extension (ivr2_work, s, 5) exited non-zero on 'SIP/101-00000725'

Как отключить проигрыш queue-thankyou.gsm в очереди?

Повторяет его каждый 20 секунд примерно, а где задается - не понятно. Думал, что настраивается в файл queues.conf так:

periodic-announce = thank-you-message
periodic-announce-frequency = 60

Сохраняю, даю команду dialplan reload - без изменений. В логах:

    -- Executing [s@ivr2_work:5] Queue("SIP/101-00000725", "manager1,t,,,60,,") in new stack
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000726 is ringing
    -- Nobody picked up in 5000 ms
    -- Stopped music on hold on SIP/101-00000725
    -- Hold time for meneger1 is 0 minute(s) 0 seconds
    -- Told SIP/101-00000725 in meneger1 their queue position (which was 1)
    -- <SIP/101-00000725> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000727 is ringing
    -- Nobody picked up in 5000 ms
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000728 is ringing
    -- Nobody picked up in 5000 ms
    -- Stopped music on hold on SIP/101-00000725
    -- Hold time for meneger1 is 0 minute(s) 0 seconds
    -- Told SIP/101-00000725 in meneger1 their queue position (which was 1)
    -- <SIP/101-00000725> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000729 is ringing
    -- Stopped music on hold on SIP/101-00000725
  == Spawn extension (ivr2_work, s, 5) exited non-zero on 'SIP/101-00000725'

Как отключить проигрыш queue-thankyou.gsm в очереди?

Повторяет его каждый 20 секунд примерно, а где задается - не понятно. Думал, что настраивается в файл queues.conf так:

periodic-announce = thank-you-message
periodic-announce-frequency = 60

Сохраняю, даю команду dialplan reload - без изменений. В логах:

    -- Executing [s@ivr2_work:5] Queue("SIP/101-00000725", "manager1,t,,,60,,") in new stack
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000726 is ringing
    -- Nobody picked up in 5000 ms
    -- Stopped music on hold on SIP/101-00000725
    -- Hold time for meneger1 is 0 minute(s) 0 seconds
    -- Told SIP/101-00000725 in meneger1 their queue position (which was 1)
    -- <SIP/101-00000725> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000727 is ringing
    -- Nobody picked up in 5000 ms
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000728 is ringing
    -- Nobody picked up in 5000 ms
    -- Stopped music on hold on SIP/101-00000725
    -- Hold time for meneger1 is 0 minute(s) 0 seconds
    -- Told SIP/101-00000725 in meneger1 their queue position (which was 1)
    -- <SIP/101-00000725> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000729 is ringing
    -- Stopped music on hold on SIP/101-00000725
  == Spawn extension (ivr2_work, s, 5) exited non-zero on 'SIP/101-00000725'

UPD

    -- Executing [s@ivr2_work:5] Queue("SIP/101-0000072e", "meneger1,t,,,60,,") in new stack
    -- Started music on hold, class 'default', on SIP/101-0000072e
  == Using SIP RTP CoS mark 5
    -- SIP/101-0000072f is ringing
    -- Nobody picked up in 15000 ms
    -- Stopped music on hold on SIP/101-0000072e
    -- Playing periodic announcement
    -- <SIP/101-0000072e> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-0000072e
  == Using SIP RTP CoS mark 5
    -- SIP/101-00000730 is ringing
    -- Nobody picked up in 15000 ms
    -- Stopped music on hold on SIP/101-0000072e
  == Spawn extension (ivr2_work, s, 5) exited non-zero on 'SIP/101-0000072e'

Как отключить проигрыш queue-thankyou.gsm в очереди?

Повторяет его каждый 20 секунд примерно, а где задается - не понятно. Думал, что настраивается в файл queues.conf так:

periodic-announce = thank-you-message
periodic-announce-frequency = 60

Сохраняю, даю команду dialplan reload - без изменений. В логах:

    -- Executing [s@ivr2_work:5] Queue("SIP/101-00000725", "manager1,t,,,60,,") in new stack
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000726 is ringing
    -- Nobody picked up in 5000 ms
    -- Stopped music on hold on SIP/101-00000725
    -- Hold time for meneger1 is 0 minute(s) 0 seconds
    -- Told SIP/101-00000725 in meneger1 their queue position (which was 1)
    -- <SIP/101-00000725> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000727 is ringing
    -- Nobody picked up in 5000 ms
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000728 is ringing
    -- Nobody picked up in 5000 ms
    -- Stopped music on hold on SIP/101-00000725
    -- Hold time for meneger1 is 0 minute(s) 0 seconds
    -- Told SIP/101-00000725 in meneger1 their queue position (which was 1)
    -- <SIP/101-00000725> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-00000725
  == Using SIP RTP CoS mark 5
    -- Called SIP/101
    -- SIP/101-00000729 is ringing
    -- Stopped music on hold on SIP/101-00000725
  == Spawn extension (ivr2_work, s, 5) exited non-zero on 'SIP/101-00000725'

UPD

    -- Executing [s@ivr2_work:5] Queue("SIP/101-0000072e", "meneger1,t,,,60,,") "manager1,t,,,60,,") in new stack
    -- Started music on hold, class 'default', on SIP/101-0000072e
  == Using SIP RTP CoS mark 5
    -- SIP/101-0000072f is ringing
    -- Nobody picked up in 15000 ms
    -- Stopped music on hold on SIP/101-0000072e
    -- Playing periodic announcement
    -- <SIP/101-0000072e> Playing 'queue-thankyou.gsm' (language 'en')
    -- Started music on hold, class 'default', on SIP/101-0000072e
  == Using SIP RTP CoS mark 5
    -- SIP/101-00000730 is ringing
    -- Nobody picked up in 15000 ms
    -- Stopped music on hold on SIP/101-0000072e
  == Spawn extension (ivr2_work, s, 5) exited non-zero on 'SIP/101-0000072e'
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