История изменений [назад]

Нужно настроить так, чтобы звонок поступал на первый телефон, если через 10 секунд трубку не взяли - на второй, и так далее. На данный момент звонок идет на первый и после завершения таймаута продолжает звонить на первый.

extenions.conf

[from_trunk] 
exten => _X.,1,Answer 

include => day,07:00-19:00,mon-fri,*,* 
include => day,07:00-13:00,sat,*,* 
include => night,19:01-06:59,mon-fri,*,* 
include => night,13:01-23:59,sat,*,* 
include => night,00:01-23:59,sun,*,* 
include => night,00:01-06:59,mon,*,* 

[day]
exten => _X.,2,Queue(queue1,t) 
exten => _X.,n,Hangup 

[night] 
exten => _X.,2,Dial(SIP/605,,Ttg)

queues.conf

[general] 
persistentmembers = yes 
monitor-type = MixMonitor 
timeout = 10 
retry = 5 
timeoutpriority = conf 
wrapuptime=0 
autofill=yes 
autopause=no 
ringinuse = no 

[queue1] 
strategy = ringall 
timeout = 10 
retry = 1 
timeoutpriority = conf 
ringinuse = no 
wrapuptime = 0 
maxlen=0 
member => SIP/611,1 
member => SIP/612,2 
member => SIP/644,4 
member => SIP/645,3 
member => SIP/646,3

Нужно настроить так, чтобы звонок поступал на первый телефон, если через 10 секунд трубку не взяли - на второй, и так далее. На данный момент звонок идет на первый и после завершения таймаута продолжает звонить на первый.

extenions.conf

[from_trunk] 
exten => _X.,1,Answer 

include => day,07:00-19:00,mon-fri,*,* 
include => day,07:00-13:00,sat,*,* 
include => night,19:01-06:59,mon-fri,*,* 
include => night,13:01-23:59,sat,*,* 
include => night,00:01-23:59,sun,*,* 
include => night,00:01-06:59,mon,*,* 

[day]
exten => _X.,2,Queue(queue1,t) 
exten => _X.,n,Hangup 

[night] 
exten => _X.,2,Dial(SIP/605,,Ttg)

queues.conf

[general] 
persistentmembers = yes 
monitor-type = MixMonitor 
timeout = 10 
retry = 5 
timeoutpriority = conf 
wrapuptime=0 
autofill=yes 
autopause=no 
ringinuse = no 

[queue1] 
strategy = ringall 
timeout = 10 
retry = 1 
timeoutpriority = conf 
ringinuse = no 
wrapuptime = 0 
maxlen=0 
member => SIP/611,1 
member => SIP/612,2 
member => SIP/644,4 
member => SIP/645,3 
member => SIP/646,3

[myrule]
penaltychange => 10,2,2
penaltychange => 20,3,3
penaltychange => 30,4,4
penaltychange => 40,5,5
penaltychange => 50,1,1
penaltychange => 60,2,2
penaltychange => 70,3,3
penaltychange => 80,4,4
penaltychange => 90,5,5
penaltychange => 100,1,1
penaltychange => 110,2,2
penaltychange => 120,3,3
penaltychange => 140,4,4

[from_trunk] 
exten => _X.,1,Answer 

include => day,07:00-19:00,mon-fri,*,* 
include => day,07:00-13:00,sat,*,* 
include => night,19:01-06:59,mon-fri,*,* 
include => night,13:01-23:59,sat,*,* 
include => night,00:01-23:59,sun,*,* 
include => night,00:01-06:59,mon,*,* 


[day]
exten => _X.,2,Set(QUEUE_MIN_PENALTY=1)
exten => _X.,n,Set(QUEUE_MAX_PENALTY=5)
exten => _X.,n,Queue(493991,t|||120)
exten => _X.,n,Hangup

Нужно настроить так, чтобы звонок поступал на первый телефон, если через 10 секунд трубку не взяли - на второй, и так далее. На данный момент звонок идет на первый и после завершения таймаута продолжает звонить на первый.

extenions.conf

[from_trunk] 
exten => _X.,1,Answer 

include => day,07:00-19:00,mon-fri,*,* 
include => day,07:00-13:00,sat,*,* 
include => night,19:01-06:59,mon-fri,*,* 
include => night,13:01-23:59,sat,*,* 
include => night,00:01-23:59,sun,*,* 
include => night,00:01-06:59,mon,*,* 

[day]
exten => _X.,2,Queue(queue1,t) 
exten => _X.,n,Hangup 

[night] 
exten => _X.,2,Dial(SIP/605,,Ttg)

queues.conf

[general] 
persistentmembers = yes 
monitor-type = MixMonitor 
timeout = 10 
retry = 5 
timeoutpriority = conf 
wrapuptime=0 
autofill=yes 
autopause=no 
ringinuse = no 

[queue1] 
strategy = ringall 
timeout = 10 
retry = 1 
timeoutpriority = conf 
ringinuse = no 
wrapuptime = 0 
maxlen=0 
member => SIP/611,1 
member => SIP/612,2 
member => SIP/644,4 
member => SIP/645,3 
member => SIP/646,3

Понадобилось установить лимит пребывания абонента в очереди. То есть если абонент звонит больше 120 сек. его отрубало, но редактирование файла extensions.conf не помогло. перенастроил так:

queuerules.conf

[myrule]
penaltychange => 10,2,2
penaltychange => 20,3,3
penaltychange => 30,4,4
penaltychange => 40,5,5
penaltychange => 50,1,1
penaltychange => 60,2,2
penaltychange => 70,3,3
penaltychange => 80,4,4
penaltychange => 90,5,5
penaltychange => 100,1,1
penaltychange => 110,2,2
penaltychange => 120,3,3
penaltychange => 140,4,4

extensions.conf

[from_trunk] 
exten => _X.,1,Answer 

include => day,07:00-19:00,mon-fri,*,* 
include => day,07:00-13:00,sat,*,* 
include => night,19:01-06:59,mon-fri,*,* 
include => night,13:01-23:59,sat,*,* 
include => night,00:01-23:59,sun,*,* 
include => night,00:01-06:59,mon,*,* 


[day]
exten => _X.,2,Set(QUEUE_MIN_PENALTY=1)
exten => _X.,n,Set(QUEUE_MAX_PENALTY=5)
exten => _X.,n,Queue(493991,t|||120)
_X.,n,Queue(queue1,t|||120)
exten => _X.,n,Hangup