В очереди звонков в asterisk всегда остаётся 1 трубка которая не звонит

В очереди звонков в Asterisk 13.6.0+FreePBX 12.0.76.2 (все настройки, заведение пользователей, очередей и тд делалось через web интерфейс FreePBX) всегда остаётся 1 трубка которая не звонит, выбрана стратегия ringall и в очереди присутствует 4 трубки, всегда звонят 3 из них, а четвёртая рандомным образом не звонит, нормально ли это или же должны звонить все 4 телефонные трубки?

asterisk*CLI> queue show 1000

1000 has 0 calls (max unlimited) in 'ringall' strategy (4s holdtime, 69s talktime), W:0, C:39, A:18, SL:100.0% within 90s

 Members:

      Valentina Maslakov (Local/103@from-queue/n from hint:103@ext-local) (ringinuse enabled) (Not in use) has taken 13 calls (last was 4489 secs ago)

      Elena Pavlovna (Local/102@from-queue/n from hint:102@ext-local) (ringinuse enabled) (Not in use) has taken 19 calls (last was 3012 secs ago)

      Alexandr Chernishev (Local/101@from-queue/n from hint:101@ext-local) (ringinuse enabled) (Not in use) has taken 4 calls (last was 8623 secs ago)

      Maksim Leonidovich (Local/110@from-queue/n from hint:110@ext-local) (ringinuse enabled) (Not in use) has taken no calls yet

   No Callers

На 101 номер реже всего идут звонки (обычно телефон делает "тук-тук-тук" при поступление звонка в очередь и молчит), на остальные телефоны звонки поступают одновременно согласно схеме 'ringall' (110 практически не снимает трубки, тк это начальник отдела продаж), когда на 101 поступает звонок то звонят по такой схеме, пример: звонит 101, 102, 110 и молчит 103 (так же "постучав" трубочкой "тук-тук-тук"). почему так понять не могу .

Настройки очереди 1000

[1000]
announce-frequency=15
announce-holdtime=no
announce-position=yes
answered_elsewhere=0
autofill=yes
autopause=no
autopausebusy=no
autopausedelay=0
autopauseunavail=no
joinempty=yes
leavewhenempty=no
maxlen=0
memberdelay=0
monitor-join=yes
penaltymemberslimit=0
periodic-announce-frequency=0
queue-callswaiting=queue-callswaiting
queue-thankyou=queue-thankyou
queue-thereare=queue-thereare
queue-youarenext=queue-youarenext
reportholdtime=no
retry=0
ringinuse=yes
servicelevel=90
setinterfacevar=yes
strategy=ringall
timeout=30
timeoutpriority=app
timeoutrestart=no
weight=0
wrapuptime=0
eventmemberstatus=no
member=Local/110@from-queue/n,0,Maksim Leonidovich,hint:110@ext-local
member=Local/102@from-queue/n,0,Elena Pavlovna,hint:102@ext-local
member=Local/103@from-queue/n,0,Valentina Maslakov,hint:103@ext-local
member=Local/101@from-queue/n,0,Alexandr Chernishev,hint:101@ext-local

после рестарта если смотреть ход перезапуска всегда выподает вот это

    [2015-12-23 13:56:24] WARNING[8686]: appqueue.c:3076 queuesetparam: Unknown keyword in queue '1000': answeredelsewhere at line 13 of queues.conf
    [2015-12-23 13:56:24] WARNING[8686]: appqueue.c:3076 queuesetparam: Unknown keyword in queue '1000': monitor-join at line 23 of queues.conf
    [2015-12-23 13:56:24] WARNING[8686]: appqueue.c:3076 queuesetparam: Unknown keyword in queue '1000': eventmemberstatus at line 41 of queues.conf<\pre><\code>
 
1000 has 1 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 90s
   Members:
      Valentina Maslakov (Local/103@from-queue/n from hint:103@ext-local) (ringinuse enabled) (Not in use) has taken no calls yet
      Elena Pavlovna (Local/102@from-queue/n from hint:102@ext-local) (ringinuse enabled) (Ringing) has taken no calls yet
      Alexandr Chernishev (Local/101@from-queue/n from hint:101@ext-local) (ringinuse enabled) (Ringing) has taken no calls yet
      Maksim Leonidovich (Local/110@from-queue/n from hint:110@ext-local) (ringinuse enabled) (Ringing) has taken no calls yet
 
asterisk*CLI> queue show 1000
1000 has 1 calls (max unlimited) in 'ringall' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 90s
   Members:
      Valentina Maslakov (Local/103@from-queue/n from hint:103@ext-local) (ringinuse enabled) (Not in use) has taken no calls yet
      Elena Pavlovna (Local/102@from-queue/n from hint:102@ext-local) (ringinuse enabled) (Ringing) has taken no calls yet
      Alexandr Chernishev (Local/101@from-queue/n from hint:101@ext-local) (ringinuse enabled) (Not in use) has taken no calls yet
      Maksim Leonidovich (Local/110@from-queue/n from hint:110@ext-local) (ringinuse enabled) (Not in use) has taken no calls yet