всем доброго времени суток.
имеется проблема с переводом звонков, при соединение с trixbox прокручивается голосовое меню, потом я нажимаю кнопку для перевода звонка и ничего не происходит.
настройки в скриншотах ниже.
буду признателен всем за помощь.
http://ipicture.ru/Gallery/Viewfull/10933086.html
http://ipicture.ru/Gallery/Viewfull/10933112.html

у тебя входящие вызовы идут не на IVR, а всего лишь на воспроизведение голосового сообщения (http://ipicture.ru/Gallery/Viewfull/10933086.html ).
так что меняй на первый пункт - IVR и все заработает

с уток/

Добрый день, изменил настройки согласно вашему совету, но перевод звонков все равно не работает, после вашего совета я действительно попадаю в IVR так как голосовое сообщение проигрывается несколько раз, как и задано в настройках, но когда я к примеру нажимаю 1 перевод звонка не происходит... подскажите пожалуста, где можно еще посмотреть настройки чтобы понять в чем проблема и на что следует обратить внимание.

ну во-первых на кнопку 1 ничего не назначено (http://ipicture.ru/Gallery/Viewfull/10933112.html).
а во вторых: DTMF вообще работает?

сори, изменил настройку... но скриншот не поменял, 6 заменил на 1( http://ipicture.ru/Gallery/Viewfull/10961666.html), а как проверить работает он или нет?

позвонить с телефона на телефон и понажимать кнопки

позвонил с телефона на телефон, кнопочки понажимал, ничего не происходило, ниже логи h323

12:44:46:639 New connection at H225 receiver
12:44:46:640 Created a new call (incoming, ooh323c_1)
12:44:46:640 Determining IP address for incoming call in multihomed mode (incoming, ooh323c_1)
12:44:46:640 Using Local IP address 10.0.40.237 for incoming call in multihomed mode. (incoming, ooh323c_1)
12:44:46:645 Receiving H.2250 message (incoming, ooh323c_1)
12:44:46:645 Received Q.931 message: (incoming, ooh323c_1)
12:44:46:645 Received H.2250 Message = {
12:44:46:645 protocolDiscriminator = 8
12:44:46:645 callReference = 43
12:44:46:645 from = originator
12:44:46:646 messageType = 5
12:44:46:646 Bearer-Capability IE = {
12:44:46:646 80, 90, a2 }
12:44:46:646 CallingPartyNumber IE = {
12:44:46:646 1211
12:44:46:646 }
12:44:46:646 CalledPartyNumber IE = {
12:44:46:646 01217
12:44:46:646 }
12:44:46:646 h323_uu_pdu = {
12:44:46:647 h323_message_body = {
12:44:46:647 setup = {
12:44:46:648 protocolIdentifier = {
12:44:46:648 {
12:44:46:652 0 0 8 2250 0 2 }
12:44:46:654 }
12:44:46:655 sourceAddress = {
12:44:46:656 elem[0] = {
12:44:46:657 h323_ID = {
12:44:46:658 1211
12:44:46:659 }
12:44:46:660 }
12:44:46:661 }
12:44:46:661 sourceInfo = {
12:44:46:662 terminal = {
12:44:46:663 }
12:44:46:663 mc = {
12:44:46:664 FALSE
12:44:46:664 }
12:44:46:665 undefinedNode = {
12:44:46:665 FALSE
12:44:46:668 }
12:44:46:669 }
12:44:46:670 destinationAddress = {
12:44:46:670 elem[0] = {
12:44:46:671 dialedDigits = {
12:44:46:671 "01217"
12:44:46:673 }
12:44:46:673 }
12:44:46:674 }
12:44:46:675 activeMC = {
12:44:46:675 FALSE
12:44:46:676 }
12:44:46:676 conferenceID = {
12:44:46:676 '005552e614f5e11d2b009f020a002844'H
12:44:46:677 }
12:44:46:677 conferenceGoal = {
12:44:46:678 create = {
12:44:46:678 NULL
12:44:46:679 }
12:44:46:679 }
12:44:46:680 callType = {
12:44:46:680 pointToPoint = {
12:44:46:681 NULL
12:44:46:681 }
12:44:46:682 }
12:44:46:682 sourceCallSignalAddress = {
12:44:46:683 ipAddress = {
12:44:46:683 ip = {
12:44:46:684 '0a000034'H
12:44:46:685 }
12:44:46:686 port = {
12:44:46:686 1720
12:44:46:687 }
12:44:46:688 }
12:44:46:688 }
12:44:46:688 callIdentifier = {
12:44:46:689 guid = {
12:44:46:689 '005552e614f5e11d2b009f020a002844'H
12:44:46:690 }
12:44:46:690 }
12:44:46:691 mediaWaitForConnect = {
12:44:46:691 FALSE
12:44:46:692 }
12:44:46:692 canOverlapSend = {
12:44:46:693 FALSE
12:44:46:693 }
12:44:46:693 }
12:44:46:694 }
12:44:46:694 h245Tunneling = {
12:44:46:694 FALSE
12:44:46:694 }
12:44:46:695 nonStandardControl = {
12:44:46:695 elem[0] = {
12:44:46:695 nonStandardIdentifier = {
12:44:46:696 h221NonStandard = {
12:44:46:697 t35CountryCode = {
12:44:46:699 181
12:44:46:699 }
12:44:46:700 t35Extension = {
12:44:46:700 0
12:44:46:701 }
12:44:46:702 manufacturerCode = {
12:44:46:702 18
12:44:46:703 }
12:44:46:703 }
12:44:46:704 }
12:44:46:706 data = {
12:44:46:708 '80a4000400010100'H
12:44:46:710 }
12:44:46:711 }
12:44:46:712 }
12:44:46:712 }
12:44:46:712 UUIE decode successful
12:44:46:712 Decoded Q931 message (incoming, ooh323c_1)
12:44:46:712 }
12:44:46:712 Received SETUP message (incoming, ooh323c_1)
12:44:46:713 Tunneling disabled by remote endpoint. (incoming, ooh323c_1)
12:44:46:713 FastStart Elements = {
12:44:46:713 }
12:44:46:713 Enabled RFC2833 DTMF capability for (incoming, ooh323c_1)
12:44:46:713 Adding call specific capability OO_G711ULAW64K. (incoming, ooh323c_1)
12:44:46:713 Adding call specific capability OO_G711ALAW64K. (incoming, ooh323c_1)
12:44:46:713 Adding call specific capability OO_G729ANNEXA. (incoming, ooh323c_1)
12:44:46:714 Adding call specific capability OO_G729. (incoming, ooh323c_1)
12:44:46:714 Adding call specific capability OO_G7231. (incoming, ooh323c_1)
12:44:46:714 Adding call specific capability OO_GSMFULLRATE. (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G711ULAW64K (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G711ULAW64K (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G711ALAW64K (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G711ALAW64K (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G729ANNEXA (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G729ANNEXA (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G729 (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G729 (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G7231 (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_G7231 (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_GSMFULLRATE (incoming, ooh323c_1)
12:44:46:714 Configured mediainfo for cap OO_GSMFULLRATE (incoming, ooh323c_1)
12:44:46:714 Building CallProceeding (incoming, ooh323c_1)
12:44:46:714 Built Call Proceeding(incoming, ooh323c_1)
12:44:46:715 UserInfo encoding - successful
12:44:46:715 Q931 Message = {
12:44:46:716 protocolDiscriminator = 8
12:44:46:716 callReference = 43
12:44:46:716 from = destination
12:44:46:716 messageType = 2
12:44:46:717 Display IE = {
12:44:46:717 asterisk
12:44:46:718 }
12:44:46:718 h323_uu_pdu = {
12:44:46:718 h323_message_body = {
12:44:46:719 callProceeding = {
12:44:46:720 protocolIdentifier = {
12:44:46:721 {
12:44:46:721 0 0 8 2250 0 4 }
12:44:46:722 }
12:44:46:722 destinationInfo = {
12:44:46:723 vendor = {
12:44:46:723 vendor = {
12:44:46:724 t35CountryCode = {
12:44:46:724 1
12:44:46:725 }
12:44:46:726 t35Extension = {
12:44:46:727 0
12:44:46:728 }
12:44:46:728 manufacturerCode = {
12:44:46:729 71
12:44:46:730 }
12:44:46:733 }
12:44:46:734 productId = {
12:44:46:736 '6f626a737973'H
12:44:46:738 }
12:44:46:739 versionId = {
12:44:46:740 '76302e382e33'H
12:44:46:740 }
12:44:46:741 }
12:44:46:741 terminal = {
12:44:46:742 }
12:44:46:742 mc = {
12:44:46:743 FALSE
12:44:46:743 }
12:44:46:744 undefinedNode = {
12:44:46:744 FALSE
12:44:46:745 }
12:44:46:745 }
12:44:46:746 callIdentifier = {
12:44:46:746 guid = {
12:44:46:747 '005552e614f5e11d2b009f020a002844'H
12:44:46:747 }
12:44:46:748 }
12:44:46:748 multipleCalls = {
12:44:46:749 FALSE
12:44:46:749 }
12:44:46:749 maintainConnection = {
12:44:46:750 FALSE
12:44:46:750 }
12:44:46:751 }
12:44:46:751 }
12:44:46:751 h245Tunneling = {
12:44:46:752 TRUE
12:44:46:752 }
12:44:46:752 }
12:44:46:752 UUIE decode successful
12:44:46:752 }
12:44:46:752 Queued H225 messages 1. (incoming, ooh323c_1)
12:44:46:753 Built Alerting (incoming, ooh323c_1)
12:44:46:753 UserInfo encoding - successful
12:44:46:753 Q931 Message = {
12:44:46:753 protocolDiscriminator = 8
12:44:46:753 callReference = 43
12:44:46:753 from = destination
12:44:46:753 messageType = 1
12:44:46:753 Display IE = {
12:44:46:753 asterisk
12:44:46:753 }
12:44:46:753 h323_uu_pdu = {
12:44:46:753 h323_message_body = {
12:44:46:753 alerting = {
12:44:46:754 protocolIdentifier = {
12:44:46:754 {
12:44:46:755 0 0 8 2250 0 4 }
12:44:46:755 }
12:44:46:755 destinationInfo = {
12:44:46:756 vendor = {
12:44:46:756 vendor = {
12:44:46:757 t35CountryCode = {
12:44:46:757 1
12:44:46:758 }
12:44:46:759 t35Extension = {
12:44:46:759 0
12:44:46:760 }
12:44:46:761 manufacturerCode = {
12:44:46:761 71
12:44:46:762 }
12:44:46:763 }
12:44:46:763 productId = {
12:44:46:764 '6f626a737973'H
12:44:46:765 }
12:44:46:766 versionId = {
12:44:46:766 '76302e382e33'H
12:44:46:767 }
12:44:46:768 }
12:44:46:768 terminal = {
12:44:46:769 }
12:44:46:769 mc = {
12:44:46:770 FALSE
12:44:46:770 }
12:44:46:771 undefinedNode = {
12:44:46:771 FALSE
12:44:46:772 }
12:44:46:772 }
12:44:46:773 callIdentifier = {
12:44:46:773 guid = {
12:44:46:774 '005552e614f5e11d2b009f020a002844'H
12:44:46:774 }
12:44:46:775 }
12:44:46:775 multipleCalls = {
12:44:46:775 FALSE
12:44:46:776 }
12:44:46:776 maintainConnection = {
12:44:46:777 FALSE
12:44:46:777 }
12:44:46:778 alertingAddress = {
12:44:46:778 elem[0] = {
12:44:46:779 dialedDigits = {
12:44:46:779 "01217"
12:44:46:780 }
12:44:46:780 }
12:44:46:781 }
12:44:46:781 presentationIndicator = {
12:44:46:782 presentationAllowed = {
12:44:46:782 NULL
12:44:46:783 }
12:44:46:783 }
12:44:46:784 screeningIndicator = {
12:44:46:784 0
12:44:46:785 }
12:44:46:786 }
12:44:46:786 }
12:44:46:786 h245Tunneling = {
12:44:46:787 TRUE
12:44:46:787 }
12:44:46:787 }
12:44:46:787 UUIE decode successful
12:44:46:787 }

я в этом дремучем протоколе не силен.
когда кнопки нажимали, был звук в другом телефоне?

в другом к сожалению не был слышен... подскажите пожалуста в чем может быть причина и где можно посмотреть настройки.